Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Zamówiłam vacuum cleaner 18.01. About 20:00, after 40H pack was U me. Sure if I zamówiłam with wound, was by now u me the next day. Firmly packed. IN one big carton two smaller-one of the vacuum cleaner, the other with part mopującą. Simple operation, it comes pretty quiet, cleans very well. Recommend!
Took the delivery but the product worth for €.
Thank you very much!
Thank you dear!
The order was not tracked, but it came in less than 10 days. I brought the courier home. All as in the description. Packed perfectly. All in the kit. In work did not try yet. But they turned on the table, drives, the edges see. Installed the weback program on the phone. With her help, the robot connected to home WiFi. From the program and the console is controlled normally. By the way, the program is Russian, which pleases. In general, cool, now we think where to make a house (install the base) and what to call :-). While impressions are only positive. Otherwise, time will show.
Delivery through 3 days by the hole pay for Dodoma, здивувала Ukrposhta-the hour was closed. This is the 5th in men, the 3rd in the new self-stealing algorithm Ruhu, her Logika.. Pinka, saw and fur of the dog 60 metrives in the area are cleaned retro, I do not know the trash of the walking Yogo robot. Um, um, um, um, um, um, um, um, um, um, um, um, um, um, um, um, um, um, um, uh, tim Pach SHCH pomity with the hands of a poodle pilesmoku on multiple schwidches that odne is stuck. Complete with the reception of the state-of-the-art declared, trochi здивувала відвіднібатарейбатарейбатарейбатарейбатарейпульпульпульпульпульпульпульпульпродавпульпульпуль Pre-war, I fight on trivala працездатність)
Goods come slightly more months to Kazakhstan. Why the first self vacuum cleaner through 2 day water tank Other transportation company. Why was разбивать into two parcel not understandable. Vacuum cleaner good quality. If it is to shift into another room and there leave a clean up the base then not finds. More when put wet cleaning on the tile in the hallway there very шершавая tile выпадал reservoir with water. Started разбираться turned snap only edge зацеплялась in total подложил cardboard between the upper glass and plastic housing all become standards. Short 4 not above.
Wow! Arrived all intact in about a week with GLS. And was immediately put into test! It is connected to the application (WeBack) without problems. He sucked out the whole house in about 1h goes on smoothly mats, light ones though makes them up and sometimes you interlocks.. So better take them off. I have two children in the home and many games and had no problems to move games light for pass. Then supplied upon the tank to wash with two cloths, I'm the lava and just and instead washes and sucks up simultaneously, very clever! In the screenshot has clean the kitchen, hallway with bathroom and bedroom. Cleans and washes well, of course not lava as I made I though to keep clean goes just fine. In tank I put warm water and ground I sprayed floor cleaner diluted. Leave a little signs wheels but nothing serious. I am very glad to buying, my home is clean but now even more!
Great store!!! Excellent vacuum cleaner!!! Collected and included without instructions, K. Everything is very clear! Dry cleaning for 5 +, wet has not yet been used. Robot clever, I'm very happy! Received five days after the order! Thank you very much to the seller!!!
Товар был отправлен очень быстро. Пришёл тоже достаточно быстро,но из-за новогодних праздников посылка не отслеживалась ,поэтому и забрала ее не сразу. Работает мощно,управляется с телефона. Влажную ещё не пробовали. Сухой очень довольны.
I already buy 2 times the same model. This one is a little noisy and faster to drive ..... Something apparently changed in the firmware.
I recommend the head of the "ulcer" pilosz подобаєця porvolovki mizhh and the stove переїжає dozhe Dobra on the carpets is not the first time Ale трудworking.
It makes a lot of noise. More than the one I already had. But for now it's going well. I keep testing it. But I don't recommend it for the noise
The parcel came for record 3 days straight home. Complete complete set, no comments. Setting up and starting special problems did not have. The model is quite well presented in the Internet, so even the absence of instructions in Russian language was not an interference. Speaks English. But all the phrases from the school course are clear without an interpreter. You can observe the work endlessly))). Very passable. The biggest problems for moving are wires. Laces from shoes, bent carpets. Sometimes he copes himself, sometimes he rolls on the brushes and asks for help. The device with its tasks copes perfectly. Shop and store many thanks.
A week ago I received the vacuum cleaner myself, and yesterday came a tank with two rags. The vacuum cleaner itself is just a miracle! It's not getting happy! This is our first robot vacuum cleaner! Very successful purchase! And very reasonable price! The store is very responsive and attentive! I talked to him all the time. He helped track the parcel, sent a separate track to the tank. Sent an electronic instruction in Russian, but it is necessary to request! Thank you very much to the seller!!! I recommend a vacuum cleaner and a seller!!!
Great deal, better than expected. Works smoothly. The only thing I’ve missed is saving the map in app. Hope developers add this function in the future.
Everything is fine.
The vacuum cleaner came very quickly, in a few days to Moscow. In the work tried-works) until I tried only wet cleaning to master While in general very satisfied, thank you to the store!
Thank you so much. Responsive store.